B2BVault's summary of:

23 Ways to do Customer Research

Published by:
Why We Buy
Author:
Katelyn Bourgoin

Introduction

Want AI tools to talk about your brand? GEO helps your content show up when people ask ChatGPT, Claude, or Gemini for help.

What's the Problem It Solves?

People are skipping Google and asking AI tools for answers. If your brand isn’t part of those answers, you’re missing out on attention, clicks, and trust. GEO helps you show up in AI-generated responses, so your message gets seen even when people aren’t searching the old way.

Quick Summary

GEO stands for Generative Engine Optimization. It’s a way to make sure your content appears in answers from AI tools like ChatGPT, Claude, or Perplexity. These tools pull information from websites to build their responses, and GEO helps you be one of the sites they pick.

It’s not like SEO, which helps your page rank on Google. GEO is about writing content that’s easy for AI to understand and useful to readers. That means including clear facts, quotes from experts, statistics, and speaking in a way that builds trust. A study from schools like Princeton and Georgia Tech showed this approach can increase your visibility in AI responses by over 40%.

To do it right, you need to think about why someone is asking a question. Are they learning something? Trying to buy something? Looking for a specific page? Each type of question needs a different style of content. You should also share your content in places like Reddit, Quora, and LinkedIn-because AI tools learn from there too.

Key Takeaways from the Article

  • GEO helps your brand get included in AI-generated answers.
  • It’s different from SEO-it focuses on AI tools, not just search engines.
  • Adding quotes, stats, and sources makes AI more likely to use your content.
  • Write in a clear, trustworthy voice using industry-specific terms when needed.
  • Match your content to the type of question: learning, buying, or navigating.
  • Share content in places where AI tools also collect information, like Reddit or Quora.
  • Tools like HubSpot’s AI Search Grader can help you check how AI-ready your website is.
  • GEO is a smart move now, not just a trend-it’s the next step beyond SEO.

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